“You must be genuine with any expression of caring or empathy or the homeowner will know that you are fake.”

Thanks to our eagle-eyed reader who emailed us that the document that stressed this as the important point to remember had dropped off the web link. Interestingly enough the entire reference to the document has disappeared from anywhere online according to a google search. We just can’t let that happen so here it is again:

http://www.4shared.com/document/iGOopJ9R/sauls_seismic_2_.html

This is how they “handle” you if you have a complaint or concern. Be sure to ask for that “free ball cap” won’t you? And tell them FACES sent you. We know they’ll appreciate that.

P.S. the little surprise is moving along right on schedule.

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